Meet our service technician, Jeremy. From the age of 10 years old, Jeremy has always had a love for fixing things. Early on it was more so taking things apart to see how they worked but this curiosity led him down the path he is on today. By the time he was 13 years old he was repairing his own motorcycles, watercraft, lawn equipment, etc. Word traveled fast that he was a quality mechanic that stood behind his work. It wasn't long before Jeremy had people coming to him for repair and advice in regard to how to repair their items. This kept him busy throughout his high school years. Jeremy always had a love for aviation, so after high school he decided to go to college for aviation maintenance. While earning his airframe and powerplant license he also earned two degrees pertaining to his chosen career path. For a couple years he maintained small business jets for a charter fleet in Mobile, Alabama, but grew bored with the same routine day after day. He wanted to stay in aviation and ended up getting a job with an aircraft piston engine manufacturer in Mobile. He worked in the engineering department where he designed and tested everything from improvements to current products as well as totally new designs. He spent several years working in the experimental department where he installed and tested the products him and coworkers designed prior to going for product certification. While working there, Jeremy earned his Private Pilot's license and was later promoted to project management. With this new role, he traveled to all the OEM aircraft manufacturers that utilized their engines in the US as well as France. During this time, he was also maintaining company aircraft, the flying club aircraft as well as several friends' aircraft. After 18 years in aviation Jeremy was ready for a change. He has always enjoyed the RV lifestyle; growing up his family always had RV's and after starting a family of his own, they have always had RV's. With this passion he decided to get his certification as an RV repair technician.
What separates Jeremy from other technicians is his attention to detail and quality. He carries over years of experience working on aircraft where attention to detail is everything. You can't just pull over in an aircraft if something goes wrong. He brings this same quality and workmanship to each and every RV he works on. He LOVES his job!!!! He enjoys the new people he meets on a daily basis as well as seeing long time customers from years ago. Jeremy is married to his wonderful wife Brandy (aka boss lady) who will be the voice you hear upon calling Quality Matters. They have two children Kadence and Piper who both share the love of travel. They enjoy spending time together as a family going to Disney World every chance they get.
Meet our office manager, Brandy. Prior to relocating to Fort Myers, FL., Brandy worked in the insurance claims field for 17 ½ years. Through her time with the company that she worked for back in Alabama, she gained a lot of knowledge of experience with handling and servicing customer needs in an efficient timely manner. She still has a respectable reputation with the company she worked for along with other servicing vendors outside of the company. Because of her knowledge and always finding different ways of being efficient with her work, she was always the first to be called when it came to working catastrophe claims and training new hirees. She LOVES her new job and loves meeting the new and established customers of Quality Matters. Brandy is happily married to our awesome service technician, Jeremy (aka “The Real Boss”). They enjoy spending time with their children and traveling, especially going to Disney World.
Quality Matters RV Repair, LLC.
North Fort Myers, FL 33917